Reduce Your Unsubscribe Rate With These 6 Steps

Wouldn’t it be great if nobody ever unsubscribed from your list? It’s easy to fantasize about a world where every subscriber is a paying patient and everybody loves you and your practice forever.

Unsubscribes are a part of life in the world of email marketing but if you want to change that here are some methods to reduce your rate and show you how to keep your subscribers on the hook.


Step 1: Stop spending so many or so few emails

How often are you emailing your subscribers? There’s a sweet spot that allows you to stay on their minds without irritating them.

So, where is the sweet spot? That depends on a lot of factors – what industry you’re in, who your patients are, big events coming up, etc. Some practices email once per week and other practices as much as 3–5 times.

 I think the key here is consistency. Send your emails on the same day at the same time and subscribers will know what to expect and when to expect it.


Step 2: Make Your Subject Lines Irresistible

The subject line of your email is the recipients’ first impression of your email. If you have a dull subject line, they might not even open your email. If they do open it, they might not bother reading it – and opt to scroll down to the unsubscribe button instead.

The key, then, is to craft a snappy and irresistible subject line that will spark the recipient’s interest and make them want to open and read the email.


Step 3: Keep your Content Interesting and Entertaining

Even with a compelling subject line, the content of your email can still fall short and prompt people to unsubscribe. You need to think about creating relevant and actionable content that people will want to read immediately.

Don’t be afraid to inject some personality into your emails. The more entertaining your emails are the more likely people are to read and enjoy them – and stay away from that unsubscribe button.


Step 4: Make Your Emails Easy To Read

Readability is a huge factor with email. People want to be able to skim content where it makes sense. They don’t want to have to decipher impenetrable jargon or scroll horizontally to read the end of a sentence.

Here are some pointers to keep your emails readable.

  1. Use lots of white space. Short paragraphs give a reader’s eyes a break.
  2. Break up text with images that are compelling and relevant to your content
  3. Optimize your emails for mobile users. Any CTA buttons you include should be big enough for mobile users to access without having to zoom in

It should never feel like a chore to read your emails!


Step 5: Use Double Opt-Ins

When people subscribe to your list, you want to make sure they are genuinely interested in what you have to say. Using a double opt-in can help to weed out who aren’t interested and thus, reduce your unsubscribe rate.

A double opt-in requires people to confirm their subscription by clicking on a link in an email. It’s an easy change to make. Since people who are subscribing to get your lead magnet may not confirm, it’s a quick way to ensure that the people who subscribe will stay subscribed.


Step 6: Test Your Emails

Finally, should be testing your emails even experienced email marketers sometimes fall short in creating compelling contact. Sometimes there’s just no way to predict what’s going to resonate with readers and what isn’t.

The answer is to A/B test your marketing emails. Sure, it’s an extra step and you’ll need to spend a little money to do it. But when you do, you’ll be able to fine-tune your email campaigns and minimize unsubscribe rates by ensuring that your emails are hitting the mark.

Having people unsubscribe from your list isn’t the end of the world. But that doesn’t mean you shouldn’t try to keep them interested. Using the tips that I’ve outlined here will help you keep subscribers and turn them into paying patients.

So… if you are a private practice healthcare business owner and you are looking to grow and scale your practice or generate more new patients for the practice – we are here for you!  Drop a comment below if you have questions or if you’d like to set up a call with us go here: