7 Key Factors that Motivate Patients to Schedule For Consults

Wouldn’t it be interesting to gain insight into your consumers’ thoughts when they consider your services? The better you understand your patient’s motivations, the more successful you may develop goods that respond to their needs. Additionally, it can aid in marketing. For instance, if you know that your patient is looking for a solution to an issue, you can produce an article outlining the remedy.

Let’s look at a few reasons why people book your goods so you can better understand how to advertise them. 


They like your service.

Patients book for a variety of reasons, some of which are straightforward. They enjoy your offering. You must explain how the service fits into their lifestyle and how it can improve their quality of life if the patient has no idea what the service is or why it would be useful.

Show them how much time and money you have personally saved since using your service, such as an app that is intended to assist individuals to keep track of their finances. Show off photographs of scrumptious-looking meals while explaining why they are so good for people if your service is a cookbook with healthy recipes that you have personally tested.

It’s your responsibility to entice potential patients and demonstrate the advantages of your offering. Instead of discussing features, focus on the advantages that will result from their use of the service. Give specific illustrations of how using your service would improve their lives.


They feel comfortable with your brand.

When purchasing from a brand they are familiar with, like, and trust, people are more at ease. It’s simpler to trust a company with your hard-earned money when you think they’re trustworthy. One of the most crucial steps you can take to help patients feel at ease with your practice is to make sure your website has a welcoming atmosphere.

Your website should be friendly, approachable, and simple to use. You want people who visit your site to easily find what they need without having to look around or get upset.

Providing patients with helpful material is another method to help them feel at ease with your practice. This might be in the form of details about your goods and services as well as suggestions and pointers that are pertinent to their field or just everyday living. By making this kind of content available, you may increase patient trust by demonstrating your concern for their requirements.


They feel an emotional connection to your brand or service.

If patients have an emotional connection to your brand or service, they are more inclined to book it. A patient is more likely to spend more money and do so more quickly when they feel an emotional connection to a practice. Apple, Starbucks, Amazon, and Disney are some of the most well-known examples of practices that have developed a deep emotional connection with their patients.

How can you engage your patients on a deeper emotional level? Make material that demonstrates your brand’s identity to the audience. Produce sure every social media post you make is appropriate for your audience and pertinent to your brand. Engage with patients to demonstrate that your practice is run by actual people. You are more than a sales pitch and a brand.

Your services inspire and speak to them.

Post pictures with captions or videos that highlight the small aspects that make your service special, such as the fabric’s texture, the way light catches the glassware, or simply how appetizing something looks when it’s prepared in a gourmet kitchen. Images communicate that idea.

People will develop an emotional bond with your service when they see images of it in use. Because it feels wonderful and looks stylish, they’ll want to book it. The same is true for any videos that demonstrate how your service works. It’s a terrific method to highlight its distinctive qualities, which is crucial for gaining the trust of potential patients who may not be familiar with what goes on behind the scenes.


The service is relevant to your target audience.

A service needs to be pertinent to the patient in order to inspire them to book it. They won’t be interested in what you’re offering if it has little bearing on their circumstances or way of life. This lesson has likely already been taught by you if you’ve ever tried to offer a consumer something that is unrelated to their way of life.

This is true regardless of where in the sales process you are—from creating your marketing plan to closing the deal yourself. You need to keep in mind the value your service offers to your patients. What issue does it address? What’s more, does your intended audience require it?


There’s buzz and social proof.

People buy out of FOMO. People talking about your brand or service on social media and/or in TV ads (e.g., influencer reviews) will boost sales. Social proof is when people’s ideas and behaviors impact them. It boosts sales and conversions.

Social proof is the premise that if consumers see what others think about your service, they’ll be more likely to book it. More individuals using or talking about a service increases its appeal. New practices need social evidence. Without brand awareness, patients won’t trust or book from you.

Social proof is best used through patient testimonials. You can also display Google Business Profile or Yelp ratings for restaurants and other small practices.


Your price is competitive.

Your price must be comparable with similar firms. Patients will go elsewhere if it’s not competitive. No matter how much you educate, promote, or advertise, no one will book from you if your prices are too high.

If your pricing is competitive and affordable for most individuals who want what you offer, you’ll offer more than someone with higher-priced options. If you offer a similar service but charge more, you can make your offer more enticing by offering training, a warranty, or free instructional materials and videos. The service’s value increases its attraction.


The Bottom Line

It’s important to understand patient motivation, so you can relate to them on their terms and make your services appeal to them. If you know what motivates patients, you can build a marketing strategy around it and better meet their needs.

So… if you are a private practice healthcare business owner and you are looking to grow and scale your practice or generate more new patients for the practice – we are here for you!  Drop a comment below if you have questions or if you’d like to set up a call with us go here: https://chat.practiceinsidersedge.com/PIE-Triage-Call